What do you do when you have a new product offering and you want to simply and effectively get the word out to your entire customer base – while not disrupting your everyday business? You take every opportunity to tell them about it.
Google+ is now open to everyone, so the mission is to let everyone know. And this is what you saw when you opened up Google last week – a can’t-miss beacon that points right to where you can start the process. Talk about connecting the dots. (Note the reinforcement for Google+ under the search box, too.)
In contrast, I’m often amazed and sometimes disappointed by how inconsistently radio stations often disseminate their good news. On-air promos are usually never enough, and they often only last a short time. Web reinforcement, as well as consistent reminders in other platforms, is the only way to cut through the massive content the consumer must wade through every day online and in her life. Yet, a look at most station web sites reveals a confusing, cluttered display of ads, promotions, and flashing stuff.
Too often, we see this when stations or brands launch new mobile apps. There is usually a flurry of excitement at the very beginning, and then the app takes a back seat to whatever’s next in the promotional hit parade. When you have something as big and important as a mobile app program to promote (or a new social media site), there has to be an effective strategy in place to get out the word, simply and effectively. In other words, market your successes, your new features, and your excitement. Because if you don’t, no one else will.
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