Today begins our “Best of” series to finish out the JacoBLOG’s version of the “Holiday Book.” Many of you are already checked out, and with the big holidays falling on Wednesday this year, a lot of people are creatively combining those off-days with leftover PTO. However you cobble it together, I hope you have the opportunity to recharge the batteries, spend time with people you care about, and “shut it off” for a few days.
So how do I select the blog posts that qualify for 2024’s “Best of” status? It’s a combination of things, starting with how many of you read the original post, did it generate “comments” both here and on my socials, and was it relevant to what we were talking about this year?
To start the “Best of” series is a post that’s nearly a year old. It ran in late January, and it turned out to be a tablesetter for the year. I channeled a Yahoo! Finance article that addressed the malaise many of us were feeling back then. And now that I mention it, many are still just as dispirited today for all sorts of reasons.
I added a few of my own observations at the end of the post. And in rereading them now during this last week of the year, I’m pretty satisfied with how I was seeing our world almost one year ago. It boiled down to “controlling the controllables.” Sadly, so much of what burdens us is stuff we simply cannot change. So sticking with the areas where we can actually determine an outcome made as much sense last January as it does today.
My last advice to you nearly 12 months ago was to “find the joy.” In mid-2024, even NPR took this path, creating a “joy czar” (the title seemed a bit oxymoronic to me), charged with finding uplifting news stories. I don’t remember them naming a specific person to this interesting post nor do I believe I’ve met this person during my travels along the public radio highway this year, but I hope she didn’t resign this past month out of frustration.
It’s no easy task carrying the broadcast radio flag during this existential challenge. But all of us – in our own ways – are tasked with doing just that. 2025 promises to be another rollercoaster of a year as we try to juggle the heartache with any victories we can find – even the small ones. We’re going to learn a lot about ourselves during the coming year. May we have the courage to do it with clear eyes and with some kindness and class. – FJ
“The Forecast Calls For Pain”
January 30, 2024
You’re looking at one of my favorite blues titles for a song. As bluesmen go, Robert Cray is a youngin’ at just 70 years of age. Compared to his elders – folks like Muddy Waters, B.B. King, and so many others who forged the trail, Cray is still earning his chops. But the lyrics of this song earned him a place in my heart when it was released in 1990.
Here we are three decades later, and those words were echoing in my brain when I read a recent article in Yahoo! Finance by Rick Newman with a similarly telling title:
“4 new theories for why everybody’s bummed out”
Of course, this story resonated with me. I’ve been writing about the national malaise since the dawn of the COVID crisis, and in the years since.
In 2022, it was the “polycrisis theory” – the idea that many nasty things came together that negatively impacted the fortunes of the radio broadcasting industry’s fortunes.
And here we are in the opening inning of 2024, and we can see the bad omens lining up, possibly explaining why so many people have the blues. Newman’s story focuses on the economy, noting that inflation has subsided, wages and jobs are up, and that dreaded recession never happened.
Despite that, American consumers have been plenty dissatisfied. You’ve no doubt heard of the University of Michigan’s famed Consumer Sentiment Index measuring just how bummed out we really are.
For context, it hit a low in 2022 (circled on the chart below). While it’s back up preliminarily, recently hitting a high mark this month (at nearly 79), it has a ways to go to get back to its pre-pandemic levels when this recent slide began.
And it gets only more dismal when we look down the road. An NBC News national poll revealed that last November, the survey recorded a record low number for consumers feeling confident their children’s generation will have a better life than they did:
(You can track the poll interactively here.)
Here are Newman’s theories as to why everyone’s seemingly wringing their hands in early 2024:
1.Select pain points – While the scourge of inflation is statistically improving, there are certain key categories where prices seem – or actually are – worse. These include housing/real estate, food, and transportation – conveniences most Americans use every day.
Yet, we’ve seen consumer spending going nuts in many areas, including for luxuries. In our new Techsurvey 2024, we’re investigating concert attendance, merch purchases, and the levels at which people are traveling great distances to see a favorite performer live to get the perspective from radio listeners.
I can tell you that the “early returns” from the data (with more than 16,000 in-tab responses and growing), there are a lot of people who flew to Miami (or farther) to see Taylor Swift’s “Eras” tour, along with other concerts and sporting events deemed “must see.”
Some will maintain this is just a “COVID echo” where consumers denied their freedom to have a good time (not in the Constitution, by the way) during and after the pandemic, threw caution (and good sense) to the wind and just charged it.
You can see that in the Household Debt chart from Equifax (below). Credit card balances are at an all-time high – $1.08 trillion (with a “T”) outstanding:
(To look at this chart interactively, go here.)
2. Debbie Downers everywhere – Hopefully, Newman isn’t referring to me. Actually, it’s more of a news tone situation, which dovetails perfectly into the radio mood. The theory is that when consumers incessantly hear negative sounding news, their vibe turns dark.
And as economic news has been bleak for years (Newman pegs 2018 as the beginning of the slide, but I think you can track it back to the Great Recession in 2008-09), adding to the collective bad taste we may have about “how it’s going.”
3. “Referred pain” – Here’s that scary media news cycle again. Newman credits Greg Ip of the Wall Street Journal for this nugget. Back in November, Ip wrote, “The Economy Is Great. Why Are Americans in Such a Rotten Mood?”
Ip cited the onslaught of news stories about pleasantries that include mass shootings, weather disasters, immigration woes, opioid overdoses, and a lack of great shows on Netflix (OK, I made that last one up) as reasons for ordinary citizens to believe the world is on fire.
4. Political fatalism – OK, this one is admittedly my go-to handwringer. Again, it impacts radio, especially News/Talk stations in commercial, public, and even Christian radio. Yes, fear can be a ratings generator for a while. But over an extended period of time, political bipolarity is a killer.
And of course, that’s where we are right now. Trump is not the presumptive Republican candidate for president – yet. But it sure looks like it’s a pretty forgone conclusion he will run again against Biden, a
rematch the majority of Americans are repelled by.
Yet, that’s the horse race most likely to happen in November, and that means incessant coverage of both of them on every conceivable news medium, not to mention a seemingly bottomless budget for nasty campaign ads we’ll have to endure.
No wonder so many are already turned off by the political cycle of news stories, born out in Public Radio Techsurvey, fielded last summer. Approximately 15% of station fans tell us they need to take breaks from news reports and shows, a level we expect to grow as we inch closer to the election nine months from now.
And here are a couple of “bum-out” factors for you to consider, courtesy of JacoBLOG:
5. Political ad spend should be out of control – And it will impact formats of all flavors, except of course for public and (most) Christian stations. On the commercial front, every format should be impacted, from Sports to Alternative to Hot AC to Hip-Hop.
So the good news? Political advertising will skyrocket this year.
And the bad news? Political advertising will skyrocket this year.
A recent BIA Advisory backed this up. Local advertising in the U.S. is predicted to grow nearly 9% this year, reaching $175.6 billion (with a “B”) . “…and I approved this message” may be heard more often than “I hate Steven Singer” before all is said and done in 2024.
Even if you’re a music station – by definition, a safe haven from political talk, especially if you keep your morning show away from the cesspool, it will be nearly impossible to escape the political downdraft and stink generated from these nasty ads, most of which will likely fall into the “attack dog” category.
6. Americans feel a sense of hopelessness – Our research – especially focus groups where we listen to consumers talk (and vent) – indicates that it isn’t just the ugly news cycle.
Many feel helpless in the midst of all the negative stories and the complex problems that don’t come with simple solutions. Wars, racial animus, the shooting incidents, political unrest – none of these has a quick fix obviously. And many seem to worsen over time.
Whether wishing to make it better for their families – spouses, partners, and kids – or just because they have a wish to try to heal the world, many feel disheartened and at wits end with the ugliness of it all.
7. Pandemic PTSD – Yes, COVID is in the rearview mirror. While millions still contract it and some feel the effects for frustratingly long periods of time, the end result is nowhere near as dire as it was back in
that unforgettable year 0f 2020.
Most people recover…and move on. But have they really moved on? How many are still struggling psychologically, having missed school, work, celebrations, family – and life?
And how many are still feeling the reverberations of the pandemic today? It may be years before we fully realize the toll COVID took on us as a society, as communities, and as individuals.
So, what to do?
A regular theme on this blog these past few years is to first understand the mindset – and then lean into it.
That is, doing what your station, your company, and your personalities can do to find the joy.
For a news station, that may not mean selecting “feel-good” stories, but it could be showcasing community heroes and leaders – in schools, the business community, in sports, and in civic life.
For a music station, it might amount to making sure your music provides the best feeling of fun, energy, and yes, escape. Same with your contest and promotions, emphasizing the fantasy, the joy, and the chance to do something new, fun, and different.
For all stations and personalities, your community commitment and activity promise to be more important then ever. Supporting hometown causes and local people in meaningful and creative ways will pay dividends and provide good will in incalculable ways in 2024. Brainstorm them now.
At CES, we saw many cars and other devices designed to ascertain the mood of the consumer, and make her feel more calm, relaxed, balanced, and at peace. I know you can do better than their algorithms.
Even if the forecast calls for pain, you can flip the gloom and doom around.
Make people happy.
Give them information that not only makes them informed but tells them what they can do.
Above all else, find the joy.
And find yours, too.
Jacobs Media has consistently walked the walk in the digital space, providing insights and guidance through its well-read national Techsurveys.
In 2008, jacapps was launched - a mobile apps company that has designed and built more than 1,300 apps for both the Apple and Android platforms. In 2013, the DASH Conference was created - a mashup of radio and automotive, designed to foster better understanding of the "connected car" and its impact.
Along with providing the creative and intellectual direction for the company, Fred consults many of Jacobs Media's commercial and public radio clients, in addition to media brands looking to thrive in the rapidly changing tech environment.
Fred was inducted into the Radio Hall of Fame in 2018.
- In 2024, The Forecast Calls For Pain - December 23, 2024
- Old Man, Take A Look At My Ratings - December 20, 2024
- In The World Of On-Demand Audio, How Do We Define Success? - December 19, 2024
Huge Challenge but Broadcasters will help by being positive, working together and providing excellent information for the New Year. Thank you, FJ.