You can learn a lot about management skills by watching great sporting events. And sometimes you can learn even more by watching a dreadful game. Bill Jacobs is our guest blogger today, still a bit shell-shocked from Sunday night’s NFL game that ended up in a record-low 6-6 overtime tie. While most people were riveted by the action on the field, Bill learned some important lessons about management (and class) from watching the two coaches on the sidelines and how they reacted to adversity.

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