These days, you can read some truly great stories in some of the most unusual places. For example, I love browsing Delta's Sky magazine, one of the most entertaining publications in the commercial aviation industry.
And there's the Costco Connection, the monthly magazine Costco sends to its millions of members. This month, the cover story is “Born To Run,” an interview with Bruce Springsteen by Tim Talevich. The Boss is plugging his memoirs, and gave the big box store one of hundreds of interviews he's done in the past few months.
But this is a good one. Talevich writes a strong story about Springsteen, but the money quote comes at the very end of the feature – a statement about music passion that has stuck with me since reading the story:
“I think for people from our generation that (rock) has played a very, very shaping and very powerful role. While I still believe it plays that role in young people's lives, I think there's a lot of other things that compete with it – the video games, so many other things. But for us, I mean music was everything.
“It was how you shaped your identity. It was how you chose your friends. You woke up to it in the morning and went to sleep with it at night. And it always pointed toward a bigger world and other possibilities.”
And by extension, Springsteen is likely talking about the role radio played in the life and times of his generation – Baby Boomers. Yet even among today's Millennials who have all those distractions – the Internet, smartphones, social media – music delivered on the radio can still play an important role for consumers of all ages. And in any format.
Last week, I was asked by a reader of this blog if Classic Rock is a song-driven format or an artist-driven one. My feeling is that it's more the latter. Classic Rock fans tend to revere and appreciate artists, and generally enjoy hearing catalog songs from their favorite bands. The Classic Hits format, on the other hand, tends to be more about hit songs and less about the bands and artists who recorded them. But oftentimes, the success that both formats enjoy is wrapped up in the pure passion the airstaff delivers day in an day out when presenting the music they play.
The best Classic Rock jocks – and there are many of them around the country – are the ones who deliver the music with pure unbridled passion. We see and hear about it all the time in quantitative surveys, as well as in focus and listener groups we conduct. On the other hand, stations and jocks on auto-pilot often fail to ignite the joy for music that Springsteen speaks about.
In an environment where consumers construct their playlists or let an algorithm do the heavy lifting, the passion factor is sorely missing. Spotify, Pandora, and others are mechanical platforms that cannot replicate the personal connection that radio can deliver between the music for the fans who live for it.
And while The Boss' formative experience was with rock music, a station's embrace of the music has an impact with other formats, too. Right now, Alternative is trying to rekindle its momentum. After a nice long run, many stations are struggling. This prompted Richard Sands, publisher of the always entertaining The Sands Report, to launch a multi-issue series by asking the question, “What Is The Problem (If Any) With Alternative Radio?”
In the first issue, industry pundits talked about the ratings malaise that many Alternative and Active Rock stations are encountering. And some pointed to the music and the way it's being selected and programmed as the culprit. But the final word went to a record promo exec who also laid the blame on the variables that radio can control:
“I think the problem is lazy presentation and lack of spirit. In other words, boring radio. Not the words you want to associate with a youth-based format.”
Perhaps all these decades of music testing, sorting, and scheduling have commoditized the music to a point where programmers and personalities have reduced songs into bite-sized marketing statements – the powers, the secondaries, and the fillers – rather than as the mini-passion plays they are for fans.
And so we end up back where we started – with the person behind the mic having a major say in the way the music comes alive. And I suspect that Springsteen would concur that the shaping effect he speaks of about the music was engineered by some of the seminal DJs who played it. Alternative radio is no different.
And perhaps it's presentation that helps connect fans with music in many formats, from Christian to Hip-Hop. While I would never claim to have any expertise in Country, it makes you wonder if that format's current travails don't have a little something to do with the perfunctory, ho-hum delivery common to so many stations. Listeners want to be energized by their favorite stations. For most, it starts with the music.
As my friend Tom Bender used to explain it, a PD and an airstaff's central obligation is to hold up the mirror to the audience and at minimum, reflect back their passion for the music your station plays. As we watch formats go up and down during the course of a year, the way jocks fan those flames can be a difference maker. I always take it as a good sign when I walk by the air studio, and hear the music blaring. Extra credit for dancing in the studio, playing air guitar, and singing along with the songs.
That's the passion factor, and who else but Bruce Springsteen to explain how and why it works.
Jacobs Media has consistently walked the walk in the digital space, providing insights and guidance through its well-read national Techsurveys.
In 2008, jacapps was launched - a mobile apps company that has designed and built more than 1,200 apps for both the Apple and Android platforms. In 2013, the DASH Conference was created - a mashup of radio and automotive, designed to foster better understanding of the "connected car" and its impact.
Along with providing the creative and intellectual direction for the company, Fred consults many of Jacobs Media's commercial and public radio clients, in addition to media brands looking to thrive in the rapidly changing tech environment.
Fred was inducted into the National Radio Hall of Fame in 2018.